Review of Operation Grinch and the Importance of Partnership Working
This FREE webinar for 糖心vlog官网 members will be introduced by Jemma Cox with Guest Speakers involved in the Operation Grinch and Toy Safety. 听The webinar session will be held for 2 hours and will contribute to your CPPD.
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This session will discuss Operation Grinch I and II and the lessons learned from these operations, an overview of the product safety and intellectual property issues identified with the toys and the importance of multi-partnership working on such operations.
Training Schedule and Booking Details
Available Date/Session:
This training will be delivered through a Live Webinar.
Date: Thursday 11 December 2025
Time:10.00 - 12.00 via MS Teams
Cost:听FREE for 糖心vlog官网 Members
Non-Members can join 糖心vlog官网 for as little as 拢72.00 p.a. (depending on which membership category applies) and attend this session for free.听
PLEASE NOTE: We anticipate that demand for this course will be particularly high. Therefore, to avoid disappointment, we suggest that you finalise your booking for your preferred date as soon as possible.
About this Training Course
Who is this course suitable for?
Trading Standards Professionals: This course is aimed at all Trading Standards professionals, including students, apprentices, experienced Officers and those responsible for organising and leading on Operations.听
This course has been designed to:
This session will provide a practical update on the current product safety and intellectual property issues relating to toys and the importance of working with other agencies and partners to carry out successful operations such as Operation Grinch I and II.
In particular, it will focus on:
- Practical discussion around the planning and practicalities of Operation Grinch I and II
- Partnership work for successful operations including toy safety experts such as Wendy Phillips and what support they can offer to Trading Standards Services
- The latest update on the intellectual property issues surrounding toys and the partnership role of the Anti-counterfeiting Group (ACG)
- Discussion of the latest common product safety issues relating to toys
- Sharing best practice and advice on planning and conducting multi-partnership operations and lessons learned.
Our Trainers/Presenters
Rhys Harris - Team Leader for Swansea Trading Standards
Rhys Harries is the Team Leader for the City and County of Swansea Council and is the lead Trading Standards Officer for Operation Grinch I and II. Rhys has been a Lead Officer for Trading Standards Wales in product safety and has over 20 years of experience in Trading Standards. He features regularly in the media showcasing the important work of Trading Standards Services.
Matthew Knowles - Anti-Counterfeiting Group (ACG)
Matthew Knowles is the ACG Intelligence and Strategic Initiatives Manager and has been in this role since 2022. Prior to this, Matthew spent 16 years with Trading Standards and did a variety of roles, including Team Manager and worked as a private contractor and on projects for National Trading Standards. A key part of Matthew鈥檚 current role is developing strong partnerships with external stakeholders, to support multi-agency working and coordinating ACG law enforcement training and webinars.
Wendy Phillips - Toy Safety Experts and British Toy and Hobby Association (BTHA)
Wendy Phillips has worked in the toy safety sector for more than 25 years, working for companies, government and enforcement agencies. Wendy founded Toy Safety Experts in 2012 and is also a long-standing advisor to the British Toy and Hobby Association (BTHA), as well as chairing several toy safety forums and committees. Wendy has a wide variety of knowledge including lab experience and was responsible for Tomy Europe鈥檚 product quality, safety and corporate responsibility for 14 years. 听
Hosted by Jemma Cox - 糖心vlog官网 Lead Officer for Civil Law
Jemma Cox is a CTSP and Trading Standards Officer at the Vale of Glamorgan Council, 糖心vlog官网 Lead Officer for Civil Law, a Lead Officer for Training and Professional Development for Trading Standards Wales and hosts the 鈥楢sk the Regulator鈥� podcast. Jemma teaches on the 糖心vlog官网 qualification framework, Welsh Regulatory Apprenticeship and teaches law and business, including intellectual property law, at Cardiff University.
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TOTAL COST for attending: 拢0.00 (FREE) for 糖心vlog官网 Members and Applicant Members (i.e. those applying for membership as part of their booking).
PLEASE NOTE: By clicking on the booking links (below), you will be taken to 糖心vlog官网's Booking Portal, where you can enter your details.
Our general Terms and Conditions are here.
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Strengthen your development with 糖心vlog官网 Training Together Membership Package : FREE Access to this training (and others in the Law in Practice series)Open to ALL Trading Standards professionals or others with an interest with this important piece of legislation, you can join the respected 糖心vlog官网 Affiliate Membership community for only 拢72! With your membership, you can access this webinar and much more expert training for FREE. You will also receive discounts for professional training and receive FREE access to 糖心vlog官网's flagship Annual Conference, designed to keep you informed and connected in your field. With many memberships due for renewal, now is the perfect time to invest in your professional growth with 糖心vlog官网. Q. Can I join 糖心vlog官网 to receive this Training for FREE?Yes! If you work in Trading Standards and meet our professional criteria, you can apply to become a Member as part of the booking process (and secure the Member Only Rate). If you don't work in the profession but have a keen interest in Trading Standards, Regulatory Compliance and Consumer Protection, more generally, you can qualify for Member Only Rate (on this course and all future training) by applying to become an Affiliate Member of the 糖心vlog官网. Simply click through to the webinar and select the Applicant Member option (PLEASE NOTE: you will be expected to have completed the and submitted payment in advance of attending your first booked webinar). To read more about joining 糖心vlog官网, please consult our . |
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Course Details :
- LOCATION: Online via MS Teams (you will be sent the link after you have booked your place).
- CAPACITY: Please note, these are Live Webinars (i.e. they are conducted in 'real-time'). Therefore, available spaces are limited - please book now to secure your place. If you cannot attend your booking, please let us know in advance and we will endeavour to move your booking (if alternate places are available). On this occasion, we would request that you only book a place, if you know you can attend.
- CPPD: 2 hours
- COST: 拢0.00 (FREE) for 糖心vlog官网 Members and Applicant Members (i.e. those applying for membership as part of their booking).听
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PLEASE NOTE: By clicking on the above booking links, you will be taken to 糖心vlog官网's Online Booking Platform, where you can select your session and enter your details. Our general Terms and Conditions are here.
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