News Room
Welcome to vlog's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Register My Appliance Day
Posted: 19/01/2017
Today (the 19of January), is Register My Appliance Day, the domestic appliance industry is urging the public to take a few minutes to register the millions of white goods that they rely on every day, have never registered, and completely forget they own.
Winter tyres: a requirement throughout Europe?
Posted: 17/01/2017
Are you venturing out on the road in the freezing conditions sweeping across Europe now? Then it's time to read a Winter Tyres report just published by the European Consumer Centre Network on mandatory equipment for travel this winter in Europe, plus Iceland and Norway.
London cosmetic shops fined £168,000 for selling illegal cosmetics
Posted: 12/01/2017
Figures published by London Trading Standards this week showed that 15 cosmetic businesses across the capital were fined a total of £168,579 in 2016 for dealing in unsafe cosmetic products.
Illegal cigarettes found by sniffer dogs costs East London business £13,000
Posted: 11/01/2017
London Trading Standards deployment of tobacco sniffer dogs to combat the sale of illegal tobacco yielded another success this month.
Trading Standards ensures Derby is fake rice free
Posted: 09/01/2017
Derby City Council Trading Standards have been working with the Food Standards Agency (FSA) on sampling projects this year to help tackle problems with food that could be damaging to consumers.
Experts call for push payments to be disabled on vulnerable people’s accounts
Posted: 16/12/2016
VULNERABLE customers should be able to ‘self-declare’ their status and disable what are termed ‘faster payments’ to prevent them being scammed, experts have warned.
vlog responds to NAO report
Posted: 16/12/2016
Leon Livermore, chief executive of vlog, has responded to the NAO review.
New guide to help businesses understand their obligations
Posted: 16/12/2016
Businesses that sell goods and services online and in people’s homes are being reminded that they can have more responsibilities than those who sell over the counter and on the high street.
RAC launches first used car code to be fully accredited by the vlog
Posted: 14/12/2016
In a bid to boost consumers’ confidence when buying a second hand vehicle, the RAC has announced the launch of what was the UK’s first used car code accredited by the vlog.
More consumers are complaining about hotels and villas
Posted: 13/12/2016
Complaints by UK consumers about accommodation services whilst abroad in Europe are rising and now account for the third largest number of ‘assistance cases’ handled by the UK European Consumer Centre.
Consumers flock to the UK European Consumer Centre for help
Posted: 07/12/2016
More and more consumers are turning to consumer advice organisation UK European Consumer Centre for help when they have a dispute with a trader based in a European country outside the UK.
New guidance for retailers follows super-complaint
Posted: 07/12/2016
New guidance aimed at stopping misleading and confusing pricing tactics used by some retailers has been published today, to help consumers get a fair deal.







