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The Motor Ombudsman’s online Vehicle Recalls tool records an 80% increase in usage

Posted: 17/05/2017

The portal allows users to search for any outstanding safety recalls on a specific car, based on the VIN number.

Tobacco and vaping laws are changing: London Trading Standards reminds smokers and retailers

Posted: 10/05/2017

London Trading Standards are reminding smokers and tobacco retailers about changes to the law that come into full effect on 20th May 2017.

Nearly a quarter of motorists are influenced by an advertisement when buying a new car

Posted: 09/05/2017

24% of consumers are influenced by an advert when purchasing a new car according to The Motor Ombudsman’s annual New Car Code of Practice survey

The impact of trading standards

Posted: 08/05/2017

New video to help trading standards professionals engage with elected members.

Trading standards is a small and little understood local authority service that punches well above its weight in terms of impact. In order to help you understand how the work of trading standards contributes to your local community, and to help trading standards officers spread the message to their local elected members, we have created a short video focusing on just three of the impacts of the service.

• Safeguarding vulnerable people from scams and fraud which affect their financial, physical and mental health.
• Protecting young people's health and welfare by preventing underage sales of harmful products.
• Helping businesses to grow and thrive through expert advice on regulation.

Cowboy plumber gets 16 month jail sentence

Posted: 04/05/2017

Gareth Scott Redford, 32 of Mepal, Cambridgeshire was handed a 16 month prison sentence after failing to attend Cambridge Crown Court last Friday (28 April) following a joint investigation by Cambridgeshire and Peterborough Trading Standards and the Health and Safety Executive.

Product’s worth thousands seized in Trading Standards counterfeiting crackdown

Posted: 03/05/2017

In an ongoing multi-agency operation coordinated by Fife and North Lanarkshire Council’s Trading Standards officers, and supported by officers from Police Scotland a series of warrants were executed at retail and domestic premises in North Lanarkshire.

Bogus carer jailed after fleecing blind WW2 vet for £250,000

Posted: 26/04/2017

The jailing of a bogus carer who fleeced a blind war hero for £250,000 is a rare example of the systemic grooming and exploitation of elderly people coming before the courts, experts have said.

Food fraudsters each get five year prison sentences

Posted: 25/04/2017

Investigations led by Leicester City Council's Trading Standards teamÌýrevealed meat being supplied as lamb to shops and restaurants throughout the East Midlands and as far afield as Middlesbrough and Portsmouth, was in fact turkey.

Man convicted after selling illegal puppy to Plymouth family

Posted: 20/04/2017

A man currently living in Wales who sold an underage French Bull Dog puppy has been convicted of two offences under the Consumer Protection from Unfair Trading Regulations 2008 for placing an advert on Gumtree containing false information and failing to make it clear that he was acting as a trader.

Battery storage added to the Renewable Energy Consumer Code, to promote consumer protection

Posted: 12/04/2017

Renewable Energy Consumer Code (RECC) has today announced that its long-established Consumer Code extends to battery storage systems and other ‘related’ products typically sold alongside solar panels. RECC has registered increased interest in these products from its members, and also, regrettably, a rise in complaints citing mis-selling.

Warning after safety tests lead to over 32,000 telescopic ladders being withdrawn from sale

Posted: 07/04/2017

DIY enthusiasts, tradesmen and gardeners are being warned to check telescopic ladders thoroughly and use them with care after investigations led to over 32,000 dangerous sets being withdrawn from sale.

London Trading Standards announces Lynn Faulds Wood as new ambassador

Posted: 05/04/2017

London Trading Standards are delighted to announce that former BBC Watchdog presenter and consumer campaigner Lynn Faulds Wood has agreedÌý to act as an ambassador for London Trading Standards.