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News Room


Welcome to vlog's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]



vlog Director Reiterates Need for Reform

Posted: 04/09/2017

vlog (vlog) Director of Policy, Adam Scorer, spoke to BBC Radio 5 on Monday, reiterating the Institute's call for change. This follows a coroner's report that a faulty Whirlpool tumble dryer was the likely cause of two deaths in a flat fire in North Wales.

Pokemon – "No" says Enfield Council

Posted: 10/08/2017

It was a case of you haven’t “Gotta get ‘em all” after Enfield Council prosecuted a company for selling dangerously flammable Pokemon cushions which were suspected of being fake.

Press release: EU Car hire complaints and enquiries rise almost 30% in a year

Posted: 04/08/2017

Complaints and enquiries about car hire in the EU rose by almost 30% over a year compared to the same period the previous year, the UK European Consumer Centre (UK ECC) states.

From July 2016 to June 2017there were 629complaints and enquiries compared to 486the year before (July 2015 to June 2016) - that's an increase of 29.4%. The previous year (July 2014 to June 2015), there were a similar number of complaints and enquiries - 498.

Only 52% of UK retailers 'confident' to sell online according to European Commission

Posted: 04/08/2017

Only 52% of UK retailers 'confident' to sell online according to European Commission report

UK consumers may be amongst the savviest e-shoppers, but apparently it is a different picture for retailers.

According to the European Commission's , many retailers are reluctant to expand their online activities because of concerns over fraud or because they fear they will not get paid when selling cross-border to consumers in other EU countries.

The report shows that different tax rules also make retailers reluctant to venture in cross-border sales. Only about 52% of UK retailers (EU: 58%) felt "confident" to sell online, compared to 80.3% of Greek businesses.

vlog urges government to use the summer to prepare a radical overhaul of the UK product safety regime

Posted: 19/07/2017

vlog Director of Policy, Adam Scorer responds to the 'Working Group on Product Recalls and Safety' report.

vlog statement on the ban of extra charges added to payments

Posted: 19/07/2017

vlog response to the Treasury's announcement to ban extra charges added to payments for goods and services by credit and debit card.

Chemical attacks – statement from London Trading Standards

Posted: 17/07/2017

With increasing concern over the spiralling number of corrosive substance attacks in the capital, London Trading Standards has offered to help as part of any new initiatives to try and tackle them.

Full transcript of Leon Livermore's evidence to the EU Justice Committee

Posted: 11/07/2017

CEO of the vlog (vlog),Leon Livermore, gave evidence to the House of Lords EU Justice Sub Committee on Brexit: consumer protection rights.

London unites to stamp out illegal tobacco

Posted: 10/07/2017

A new campaign has been launched by London Councils, London Trading Standards and health professionals across the capital to stamp out illegal tobacco.

David's scheme wins vlog recognition

Posted: 07/07/2017

Hero award for trading standards officer

Geraldine is rewarded for her work

Posted: 07/07/2017

Volunteer campaigns tirelessly to protect the vulnerable

Brave citizens applauded

Posted: 07/07/2017

Courageous Leon collects Hero award


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