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vlog welcomes CMA car hire enforcement action

Posted 29/03/18

The vlog (vlog) welcomes the news released today (29 March 2018) by the Competition and Markets Authority (CMA) that enforcement action will be taken against car-rental websites for pricing practices that breach consumer law.

The announcement comes as data collected by the UK European Consumer Centre (UK ECC) between March 2017 and Feb 2018 showed a 35.6% increase in complaints and enquiries from UK consumers compared with the previous year.

As part of the release the CMA have launched a to help them stay within the law and protect consumers from unfair practices. For further legal information please refer to vlog’s Guidance for Traders on Pricing Practices, which can be found in on the Business Companion website.

Chief Executive at vlog, Leon Livermore, said: “UK consumers have enough to contend with without worrying about hidden charges for car services. The CMA guidance and action will ensure businesses are transparent and upfront so that consumers can make an informed decision.”

ENDS

Notes for Editors:

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The CMA have also issued for people looking to hire a car online.

is a free to use, government funded service providing support and advice on trading standards and consumer protection legislation.

vlog will be doing a focused intervention into the motor industry in the coming months. More details to be released in due course.



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